Field Service Representative

Job Locations US-OH-Canton

General Job Description

Technibus, Inc.

Subsidiary of IES Infrastructure Solutions, LLC

1501 Raff Road, SW

Canton, OH  44710


Job Title:  Field Service Representative


Department: Field Service


Hiring Bonus:  $1,500.00 Hiring Bonus To Be Paid Out After 90 Days of Employment



Duties & Responsibilities

  • Provide customer service and support during field visits
  • Diagnose errors or technical problems and determine proper solutions
  • Comprehend customer requirements and make appropriate recommendations and briefings
  • Read blueprints and CAD drawings
  • Produce timely and detailed service reports
  • Build and maintain positive relationships with customers
  • Experience with all assembly standard type construction and options
  • Full comprehension of installation and maintenance manual
  • Understand shipping bills of materials packing and marking methods
  • Capable of performing final inspection and hipot testing
  • Will complete purchase requisitions, internal requisitions, data collection sheets and probable’s list while navigating company computer network
  • Provide quotations to customers for billable field service opportunities

Required Skills & Abilities

  • Troubleshoot, test, and repair equipment on site
  • Skilled at Microsoft Outlook, Excel, & Word

Education & Experience

  • Five years’ experience in a production environment preferred
  • Ability to perform field electrical testing including hi-pot is preferred
  • Personal Protection Equipment Training (PPE), Global Harmonization System Training (GHS), Lock Out- Tag Out Training, (LOTO)
    • Onsite training available

Physical Requirements

  • Ability to lift, carry, push, and pull up to 25lbs.
  • Able to travel



Equal Opportunity Employer/Minorities/Women/Veterans/Disability/Gender Identity/Sexual Orientation


Specific Qualifications

Must be able to pass pre-employment background check and drug screen, and when applicable if duties involve operating motor vehicle must be able to pass motor vehicle record check.

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2022 fiscal year ending September 30, 2022, IES produced over $2.1 billion in revenue and employed over 8,000 employees at over 130 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

  • Our commitment to our employees is reflected by our actions: 
  • Safety is Priority One – and our record shows it
  • Competitive Pay
  • Company 401K plan with Employer Contribution Match
  • Company Paid Time Off
  • Company Paid Life Insurance
  • Company Paid Long Term Disability
  • Company Paid Short Term Disability
  • Choice of Medical Coverage including Prescription Plans
  • Choice of Dental and Vision Coverage
  • Optional Supplemental Life Insurance, Critical Illness, Accident, Health Indemnity and Long Term Care


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed